Terms and Conditions
Last updated: October 09, 2025
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to KG Services.
Service refers to the Website and all plumbing, heating, and electrical services provided by the Company.
Website refers to KG Services, accessible from https://kg-services.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Service Terms
Service Provision
KG Services provides professional plumbing, heating, and electrical services to residential and commercial properties. All services are provided by licensed and insured technicians.
Estimates and Pricing
- Free estimates are provided for most services
- Final pricing may vary based on actual work required
- Emergency services may incur additional charges
- Payment is due upon completion of work unless otherwise agreed in writing
Service Guarantee
We stand behind our work with a satisfaction guarantee. Specific warranty terms apply to different services and will be provided in writing at the time of service.
Scheduling and Cancellation
- Service appointments must be scheduled in advance except for emergencies
- Cancellations must be made at least 24 hours in advance
- Emergency services are available 24/7
Liability and Insurance
KG Services maintains appropriate liability insurance and workers’ compensation coverage. We are not liable for:
- Pre-existing conditions or damage not caused by our work
- Damage resulting from failure to follow maintenance recommendations
- Issues arising from unauthorized modifications to our work
Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services.
Privacy
Your use of the Service is also governed by our Privacy Policy. Please read our Privacy Policy carefully to understand how we collect, use, and protect your personal information.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of the Service after changes constitutes acceptance of the new Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
- By phone: 07850 152580
- By email: info@kg-services.co.uk
- Through our contact form at https://kg-services.com/#contact
